Shipping within the United States will be carried out by Fedex, with an anticipated delivery time of 3-5 business days after the package leaves our warehouse. All shipping charges for orders shipped to addresses inside the United States will be determined at the time of order as a function of product weight and zip code. You [...]
• All purchases are final and will appear on credit card statements from ATAVUS LLC. • We do not issue refunds for items purchased and processed. Items may be returned for product-for-product exchange within 14 days of the ship date listed on the packing slip. If an item that is purchased becomes out of stock [...]
We hope that you are happy with your purchase from the ATAVUS® Shop. If, however, you need to return defective merchandise or to exchange your purchase for another product or size, please return the merchandise in question at your expense via UPS, FedEx, USPS or DHL. Return envelopes or boxes should be addressed to: ATAVUSAttn: [...]
On our website we accept 4 major credit cards: Visa, MasterCard, American Express & Discover. At promotional or sales events, we accept credit cards, cash or check (with ID). If you ever have any issues with your payment process online, please contact us.